Respectful On-Premise Conduct
At Imperial Vista, we expect all guests to conduct themselves in a respectful manner. This includes being courteous to staff and fellow guests, refraining from disruptive behavior, and following any instructions given by our team members. We believe that a positive atmosphere enhances the experience for everyone, and we appreciate your efforts in contributing to this environment.
Age Requirements for Gaming Areas
To ensure compliance with local regulations, guests must be at least 21 years of age to access gaming areas. Valid identification may be required to verify age, and we ask that you have it readily available when entering these areas. This policy is in place to promote responsible gaming and ensure a safe environment for all patrons.
Safety Rules
Your safety is our top priority at Imperial Vista. We ask that all guests familiarize themselves with our safety rules, which include following emergency exit signs, reporting any suspicious activity to staff, and adhering to all posted safety guidelines. In case of an emergency, please remain calm and follow the instructions of our team members, who are trained to assist you.
Property Guidelines
When visiting Imperial Vista, we ask that you provide accurate reservation details when booking your stay. This helps us serve you better and ensures a smooth check-in process. Additionally, we request that you respect the property and other guests by keeping noise levels to a minimum and maintaining a clean environment. Your cooperation in these matters is essential for a pleasant experience for everyone.
Fair Play Expectations in Gaming Areas
Fair play is a cornerstone of the gaming experience at Imperial Vista. We expect all guests to engage in games honestly and to respect the rules of each game. Cheating or any form of dishonesty will not be tolerated and may result in immediate removal from the gaming area. We encourage a spirit of camaraderie and fair competition among our guests.
Misuse Consequences
Please be aware that any misuse of our facilities or violation of these guidelines may lead to access limitations or account suspension. We take these matters seriously to ensure the safety and enjoyment of all guests. If you have any questions about our policies or need clarification, please do not hesitate to reach out to our staff for assistance.
Contact Information
If you have any inquiries or require further information regarding our policies, please feel free to contact us at [email protected]. We are here to assist you and ensure your experience at Imperial Vista is enjoyable and memorable. Thank you for your understanding and cooperation.