Information We Collect
When you make a reservation or stay with us, we may collect various types of information. This includes your reservation and stay preferences, such as room type and special requests, to ensure your comfort. Additionally, we gather account information, which may include your name, contact details, and device information to facilitate your interactions with our services.
On-Site Service Interactions
During your stay, we may collect data related to your interactions with our on-site services. This can include dining preferences, spa bookings, and other amenities you utilize. By understanding your preferences, we can provide tailored recommendations and enhance your overall experience at Imperial Vista.
Gameplay Interactions
If you engage in gaming activities at our casino, we may collect information about your gameplay interactions. This data helps us ensure fair play and maintain a safe environment for all guests. It also allows us to offer personalized gaming experiences and rewards based on your preferences and activities.
How We Use Your Information
Your information is used to deliver exceptional hospitality services and personalize your experience at Imperial Vista. We strive to create a welcoming atmosphere by understanding your needs and preferences. Additionally, your data helps us ensure safety and fair play within our casino, allowing us to maintain a secure environment for all guests.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website and during your stay. Cookies help us remember your preferences and improve our services. You can manage your cookie preferences through your browser settings, but please note that disabling cookies may affect your experience on our site.
Data Protection and Security
At Imperial Vista, we take data protection seriously. We implement various security measures to safeguard your personal information from unauthorized access and misuse. Our team regularly reviews our practices to ensure compliance with industry standards and to protect your privacy.
Your Rights
You have rights regarding your personal information, including the right to access, correct, or delete your data. If you wish to exercise any of these rights, please contact us. You can request data removal or account deletion by emailing [email protected]. We are committed to responding to your requests in a timely manner.
Updates to This Privacy Disclosure
We may update this privacy disclosure from time to time to reflect changes in our practices or for other operational reasons. We encourage you to review this disclosure periodically to stay informed about how we are protecting your information. Your continued use of our services constitutes your acceptance of any changes to this disclosure.